Open Until Filled
TITLE: Assistant Case Manager-STS
HOURS: Friday-Tuesday 3pm-11:30pm (Wednesday/Thursday off)
RANGE: $17.50/Per hour
SUMMARY: This position is responsible for overseeing and managing the client flow in the STS program and also supports the HRR staff at the Golden West when needed. This position is an integral part of the program and case management team.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Greet and direct clients, document client interactions, and provide information and updates to staff.
Interact with clients during the course of assigned shift, as appropriate.
Provide support and basic resource information to clients.
Monitor building, client common areas, and the camera screen(s) in the office for all floors.
Conduct periodic inspections of common areas in the building to monitor building and clients.
Generate reports, routine computer input, create correspondence and filing as directed by the Team Lead.
Log events/incidents using factual and observation-based documentation.
Obtain urine analysis from clients as directed by STS case management staff or Team Lead.
Update STS area with appropriate resource information as directed by the Team Lead.
Attend all mandatory CCC trainings in a timely manner.
Adhere to all state and federal privacy and security regulations applicable to the program, and to CCC policies and agreements regarding confidentiality, privacy, and security.
DESCRIPTION OF OTHER DUTIES:
Perform other duties as assigned.
SKILLS AND ABILITIES:
Basic knowledge of chemical dependency as a disease, treatment and intervention methods.
Relevant or adequate knowledge of CCC health services and area resources.
Ability to work as a team member and to establish priorities.
Ability to display a non-judgmental attitude, and a willingness to learn new skills.
Demonstrated ability to work independently with minimal supervision.
Basic knowledge of community and social agencies, and self-help groups.
Sufficient manual dexterity and physical ability to perform assigned tasks.
Ability to communicate clearly and concisely both verbally and in writing.
Ability to work and maintain professional composure in an environment where people may be verbally hostile.
Ability to manage time and meet deadlines.
Ability to understand and follow verbal and written instructions.
Detail oriented; ability to maintain accurate records and necessary paperwork.
Ability to learn and apply training instruction.
Knowledge of de-escalation methods or ability to be trained in de-escalation methods.
Ability to interact respectfully and effectively communicate with clients, co-workers, corrections personnel, police, merchants, the public at large and supervisor.
Ability to provide advocacy, as appropriate.
Professional maintenance of appropriate boundaries.
Ability to establish and maintain cooperative working relationships with those contacted during the course of work.
Must have High School Diploma or GED.
Basic knowledge of chemical dependency, addictions and mental health issues.
If a recovering chemically dependent person, a minimum of two years sobriety is required.
Experience or familiarity using computers for basic functions (data entry, word processing).
Must pass pre-employment drug screen, TB test, and background check.
Physical ability to bend, stoop, kneel, squat, twist, reach, pull and lift heavy objects. Able to climb stairs several times a day.
Must adhere to agency’s non-discrimination policies.
Ability to effectively interact with co-workers, and residents/program participants with diverse backgrounds, religious views, political affiliation, cultural backgrounds, lifestyles, and sexual orientations and treat each individual with respect and dignity.
Central City Concern is a second chance employer and complies with applicable laws regarding consideration of criminal background for employment purposes. Government regulations, contractual requirements, or the duties of this particular job may require CCC to conduct a background check and take appropriate action to address prior criminal convictions.
EQUAL OPPORTUNITY EMPLOYER
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
Associated topics: case management, development, development manager, liaison, manage, plan, project, program development, program management, project management
Tagged as: Case Management, development, Development Manager, Liaison, Manage, OR, plan, Program Development, Program Management, project, Project Management, WA
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