IT Specialist (SYSADMIN/INFOSEC) Full Time

To qualify for an IT Specialist (SYSADMIN/INFSOEC), your qualifications must include: Specialized Experience: One year of specialized experience that equipped you with the particular competencies to successfully perform the duties of the position, and is directly in or related to this position. To qualify at the GS-12 level, applicants must possess one year of specialized experience equivalent to the GS-11 level or equivalent under other pay systems in the Federal service, military or private sector. Applicants must meet eligibility requirements including time-in-grade (General Schedule (GS) positions only}, time-after competitive appointment, minimum qualifications, and any other regulatory requirements by the cut-off/closing date of the announcement. Creditable specialized experience includes: – Responsible for planning and project management for both CONUS and OCONUS IT Citrix/VDI environments and serves as the functional manager for IT resources to all depot IT personnel. – Provides Citrix/VDI technical guidance, assistance, and advice to other personnel to facilitate and enhance the translation of customer/user expectations into automated requirements. – Manages Enterprise Citrix Server Farms on a virtual platform, via VMware to include: all virtual server infrastructure needed to support Citrix project, Citrix XenApp, XenDesktop, NetScaler, and provisioning software/appliances, perform installation, configuration, maintenance and support of servers in a Citrix XenApp and XenDesktop environment. – Review performance metrics of Farm infrastructure to ensure availability of resources for external or remote users and internal users making server adjustments to improve that availability. – Researches and analyzes Citrix/VDI IT methods, techniques, and procedures to determine overall effectiveness to make recommendations to leadership to improve organizational efficiency. For all positions individuals must have IT-related experience demonstrating each of the four competencies listed: 1. Attention to Detail – Is thorough when performing work and conscientious about attending to detail. 2. Customer Service – Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. 3. Oral Communication – Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. 4. Problem Solving – Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternative, and to make recommendations.