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Information Technology (IT) Specialist (APPSW/DATAMGT) – Direct Hiring Authority Full Time
Experience requirements are described in the Office of Personnel Management (OPM) Qualification Standards for General Schedule Positions, OPM: General Schedule Qualification Standard for Information Technology (IT) Management Series, 2210 (Alternative A), https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/2200/information-technology-it-management-series-2210-alternative-a/ Due to the use of 120-day rosters, this period of experience may be completed within 120 days of the closing date of this announcement.. BASIC REQUIREMENT OR INDIVIDUAL OCCUPATIONAL REQUIREMENT: OPM: General Schedule Qualification Standard for Information Technology (IT) Management Series, 2210 (Alternative A)Experience must be IT related; the experience may be demonstrated by paid or unpaid experience and/or completion of specific, intensive training (for example, IT certification), as appropriate GS-5 through GS-15 (or equivalent): For all positions individuals must have IT-related experience demonstrating each of the four competencies listed below. The employing agency is responsible for identifying the specific level of proficiency required for each competency at each grade level based on the requirements of the position being filled. Attention to Detail – Is thorough when performing work and conscientious about attending to detail. Customer Service – Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Oral Communication – Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Problem Solving – Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. AND SPECIALIZED EXPERIENCE: pplicants must have at least 1 year (52 weeks) of specialized experience at the next lower broadband NH-02, equivalent to the next lower grade GS-11 or equivalent in other pay systems. Specialized experience Specialized experience includes maintaining secure computing environments, managing IT assets, and ensuring compliance with stringent security protocols, including TEMPEST (Emission Security). with demonstration of experience in performing work involving the design, documentation, development, modification, testing, installation, implementation and support of new or existing software and planning, development and administration of systems for the acquisition, storage and retrieval of data. NOTE: Due to the use of 120-day rosters, this period of experience may be completed within 120 days of the closing date of this announcement. KNOWLEDGE, SKILLS AND ABILITIES (KSAs): Your qualifications will be evaluated on the basis of your level of knowledge, skills, abilities and/or competencies in the following areas: 1. Mastery of and skill in applying a wide range of software and data analysis concepts and techniques, IT application software concepts, design principles, methods, practices and approaches. 2. Extensive knowledge of operating system theories and concepts, the interrelationships of multiple IT disciplines and the operating environment. 3. Extensive knowledge of database management systems, operating systems, technical architecture and network topology sufficient to diagnose and resolve the most complex database management problems and issues. 4. Broad knowledge of information technology processing standards and policies and familiarity with acquisition procedures sufficient to advise program manager(s) of information technology projects. 5. Broad knowledge of IT security principles and methods sufficient to recognize violations. 6. Knowledge of computer requirements and techniques in carrying out project assignments consisting of several tasks simultaneously; as well as documenting technical methods and procedures, to sufficiently lead design teams required to develop products to meet customers’ needs. PART-TIME OR UNPAID EXPERIENCE: Credit will be given for appropriate unpaid and or part-time work. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week. VOLUNTEER WORK EXPERIENCE: Refers to paid and unpaid experience, including volunteer work done through National Service Programs (i.e., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student and social). Volunteer work helps build critical competencies, knowledge and skills that can provide valuable training and experience that translates directly to paid employment.You will receive credit for all qualifying experience, including volunteer experience.
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