Technical Writer Business Process Manager Full Time

Our client is seeking a highly skilled Level 3 Technical Writer Business Process Manager to support Department of Defense (DoD) programs with expert-level technical documentation and business process development. This role plays a critical role in capturing, standardizing, and managing technical, operational, and procedural content across classified and unclassified environments.

The ideal candidate brings deep experience in DoD documentation standards, understands system lifecycle support, and can transform complex processes into clear, actionable content for military, civilian, and contractor audiences.

Skills / Experience

Technical Writer/Business Process Manager L3 Skills and Experience that are required:

• Active TS/SCI clearance required, and you must be willing to submit to a Counterintelligence polygraph




• Over 10 years of relevant DoD experience




• Minimum of 4 years experience supporting SAP and/or SCI environments within the past 5 years




• Expert-level proficiency in Microsoft Office Suite (Word, PowerPoint, Excel, Project)




• Proficient in Atlassian tools, including Confluence and Jira




• Skilled in workflow management, communications, and business process optimization




• Strong background in Department of Defense (DoD) program management support




• Demonstrated ability to develop clear, concise, and user-focused technical documentation for diverse audiences, including government and industry stakeholders




• Maintains rigorous version control to ensure accuracy and consistency across contractual and program documentation




• Partners closely with subject matter experts (SMEs) to verify technical details and align deliverables with project objectives




• Contributes to the development of documentation standards and process improvements to enhance quality and efficiency




• Designs, implements, and manages Program Management Office (PMO) business processes and workflows, including document coordination, task tracking, and internal communications




• Analyzes program performance data through regular reporting (daily, weekly, monthly) to identify trends and resolve project scope issues




• Coordinates meetings, manages administrative resources, and facilitates communication with internal teams and external partners




• Communicates with clarity and precision, both verbally and in writing, across technical and non-technical audiences

Education / Certifications

Required Technical Writer/Business Process Manager L3 Education/Certifications:

• Masters degree in business or business management from an accredited school (AACSB, ACBSP, or IACBE), or engineering from an Accreditation Board for Engineering and Technology (ABET) accredited program




• 10 years of relevant work experience may be considered in lieu of education

Benefits

• Medical, dental, vision, disability, and life insurance




• Flexible Spending Accounts




• 401(k)




• PTO




• Paid Parental leave




• Tuition reimbursement




• Paid federal holidays

Security Clearance

Must be a U.S. Citizen(link removed) A high-level Department of Defense active security clearance is/may be required for this position. Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to government information.

Keenbee Talent Solutions is a Native Alaskan Women owned sdb specializing in the placement of highly skilled professionals in Accounting, Finance, IT/MIS and Cleared Federal Government positions. Keenbee Talent has been in business since 1997 servicing New Mexico and the surrounding states with high results.

Keenbee Talent Solutions is an equal opportunity employment agency. We do not discriminate based on race, color, national origin, religion, ancestry, sex, age, disability, serious medical condition, spousal affiliation, sexual orientation, gender identity, or other classifications protected under the law.