Your resume must demonstrate at least one year of specialized experience at or equivalent to the GS-13 grade level or pay band in the Federal service or equivalent experience in the private or public sector. Specialized experience must demonstrate the following: experience deploying information technology and cybersecurity concepts, principles and practices to manage (e.g., interpret and develop policies; analyze and resolve technical and resource issues; establish metrics and performance measurement tools; perform cost-benefit and feasibility analyses of proposed new systems; life-cycle management) information technology programs; and developing new theories, concepts, and standards in order to align agency internal business practices with regulations. Your experience must reflect skill in the following areas: attention to detail, customer service, oral communication, and problem solving. Additional qualification information can be found from the following Office of Personnel Management website: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/2200/information-technology-it-management-series-2210-alternative-a/ Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.
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