Help at Home is hiring a Staffing Supervisor!
Help at Home is the nation s leading provider of high-quality support services to seniors and people with disabilities. Our clients need us more than ever to continue living independently in their own homes, while staying safe from high-risk facilities.
Help at Home leads the home care industry in protecting our clients, caregivers and employees. We provide priority vaccine access, a ready supply of quality PPE, and up-to-date training.
We are currently seeking an experienced Staffing Supervisor to coordinate care services with referral sources, clients, and employees to ensure quality service delivery to all of our clients. This coordination occurs through the constant supervision of employees, assessing and ensuring a positive customer service experience for our clients, and ongoing communication with referral sources. They will also ensure that all coordination is conducted within contract, state and federal regulations, as well as company policies and procedures. Work hours for this role are Monday – Friday 8:00am – 4:30pm.
Help at Home strives to be an employer of choice in your community and our employees are the foundation of our work. Eligible staff have the opportunity to enroll in a wide variety of benefit programs, along with lucrative bonuses in certain areas.
We offer a variety of in-depth training opportunities in order to provide our staff with the tools to be successful. Help at Home also offers strong career path possibilities for those employees who are committed to growing within the organization.
Join us today and become a Help at Home Hero!
A typical day for a Staffing Supervisor includes:
Coordinating quality service delivery for new and current clients through professional interaction with referral sources.
Supervising assigned field staff to ensure quality service delivery.
Maintaining assigned client files, employee files and all related paperwork.
Monitoring the scheduling of client satisfaction surveys, client in-home visits, employee evaluations, and employee in-service trainings.
Proactively communicating scheduling and changes with clients, employees, referral sources, team leads, managers, and the Branch Manager.
Supporting the Branch Manager, as needed, through changes in office responsibility.
In order to be eligible for this role, you should have:
A high school diploma or GED
Basic computer literacy and typing skills
Previous experience working with the elderly and/or disabled, or must display a compassionate attitude for that constituent
Ability to multi-task and manage multiple responsibilities
Staffing Supervisors must comply with state background screening requirements. Compensation, benefits, time off, and bonuses vary by state and location, so please ask for complete details at your interview.
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