IT Specialist (Customer Support) (Title 32) (Permanent) Full Time

NOTE: Qualifications are based on breadth/level of experience. In addition to describing duties performed, applicants must provide the exact dates of each period of employment (from MM/DD/YY to MM/DD/YY) and the number of hours worked per week if part time. As qualification determinations cannot be made when resumes do not include the required information, failure to provide this information may result in disqualification. Applicants are encouraged to use the USAJOBS Resume Builder to develop their federal resume. For a brief video on How to Create a Federal Resume. WHO CAN APPLY: GROUP I – All qualified Male/Female Enlisted Member (E5/SGT – E8/MSG) currently employed (permanent) in the Virginia Army National Guard Military Technician Program. GROUP II – All qualified Virginia Army National Guard Male/Female Enlisted Member (E5/SGT – E8/MSG) regardless of employment status (Traditional, Military Technician or AGR). To be considered as a Group II applicant, proof of appointment/enlistment in the Virginia National Guard must be attached if the appointment/enlistment occurred within 60 days prior to, or during, the advertisement period. Military Grades: Enlisted Member (E5/SGT – E8/MSG) GENERAL EXPERIENCE: Applicant must have Experience, education or training that has provided a basic knowledge of data processing functions and general management principles that enables understanding the stages required to automate a work process. Experience may have been gained in work such as computer operator or assistant, computer sales representative, program analyst, or other positions that required the use or adaptation of computer programs and systems. SPECIALIZED EXPERIENCE: Applicant must have at least 24 months of specialized experience, equivalent to at least the GS-07 level, or equivalent pay band in other pay systems in the Federal government. This experience may also have been obtained in the private sector but must demonstrate that it is comparable to the GS grade indicated. This experience must include activities such as: Experience planning the sequence of actions necessary to accomplish the assignment. Experience scheduling the sequence of programs to be processed by computers where alternatives had to be weighed with a view to production efficiency. Experience in analysis of the interrelationship of pertinent components of the system. Basic knowledge of postage operations and procedures; Ability to lift bags and bulk packages; Ability to stand, walk and carry packages up to 50 lbs.