At a minimum, candidates must possess a high school diploma or equivalent and two years of progressively responsible IT experience that provided thorough knowledge of the theories, principles, practices, and skills required in server and desktop virtualization and Windows/Linux server support and maintenance, including the latest developments in systems hardware/software and systems security. -OR- Completion of a bachelor’s degree from an accredited college or university with superior academic achievement* in computer science, information systems, network management, or a telecommunications related field. *Superior academic achievement is defined as: An overall “B” grade point average equaling 2.90 or better of a possible 4.0; Standing in the upper third of the class; “3.5” average or better in a legal studies, paralegal studies, or similar major field of study that would prepare a candidate well to perform in this position; or Election to membership in Phi Beta Kappa, Sigma XI, or one of the National Honorary Scholastic Societies meeting the minimum requirements of the Association of College Honor Societies, other than Freshman Honor Societies. Required Competencies The ability to exercise innovative and creative skills to solve challenging issues. Excellent communication (both oral and written) and organizational skills. The ability to prioritize, manage multiple tasks, and work effectively under pressure as well the ability to work both independently and in a team environment. Preferred Competencies Knowledge and understanding of enterprise technology solutions such as Active Directory, Group Policies, File and Print Servers, Basic Networking, and Cloud Hosted solutions. Hands-on or virtual lab experience with server and/or network administration. Experience working in an IT Help Desk or support environment.